To send the email, double-click it, and click Send.Īn email can also get stuck in the Outbox if it has a very large attachment. The email's properties, such as To and Subject, changed from an italicized font to a regular font, and Sentis set to None. This changed the status of the email, and it, therefore, wasn't sent. Perhaps, you opened and closed the email while it was in your Outbox, instead of opening and then sending it. It has not been sent.Įmails might get stuck in your Outbox for a number of reasons. You sent an email a while ago and it is still in your Outbox. Click it to connect (the button turns white) and click Send All. Click SEND/RECEIVE and look at the Work Offline button. Messages also get stuck in the Outbox when you click Send, but you are not connected. In Task Manager, click the Processes tab, scroll down to outlook.exe, and click End Process.Īfter Outlook closes, start it again and repeat steps 2-3.Īfter you remove the attachment, click SEND/RECEIVE > Work Offline to deselect the button and resume working online. If Outlook doesn’t close, press Ctrl+Alt+Delete and click Start Task Manager. If an error tells you Outlook is trying to transmit the message, close Outlook. Just select it and press Delete.ĭrag the message to your drafts folder, double-click to open the message, delete the attachment (click it and press Delete).
When a message gets stuck in your Outbox, the most likely cause is a large attachment.ĭelete the message. Watch this video to learn how to send or delete stuck mail.įix messages that are stuck in the Outbox The usual cause for stuck mail is a large attachment. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.Send mail stuck in your Outbox, or delete it. If an Answer is helpful, please click "Accept Answer" and upvote it. In order to conduct further researches on your issue, please try the suggestions in these articles to troubleshot your issue and see if your issue would have any difference:įix messages that are stuck in the OutboxĪny updates, please feel free to let me know. Is this a problem that has only recently occurred? Did you have this issue right after the first time you configure your Gmail account to Outlook client?ĭoes this issue happen to all the sent emails? Or specific sent emails such as those with large attachments?Īs I know, there are some common possible factors that may cause similar issues of messages stuck in the Outbox, such as large attachments, Outlook rules, corrupted local data fil, etc. Please make sure you have upgraded your Outlook to the latest version.
Hi the version of your Outlook? (File > Office Account > About Outlook).
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